Ferry Cancellation Policy

Dekho Andaman partners with Green Ocean, Makruzz, ITT Majestic & AASHI to assist your inter island transportation. Cruise terms and conditions are mentioned below

General Policy

• Correction of NAME is not permitted in ticket ONCE BOOKED. So please make sure for correct NAME.
• Reporting should be 1 hrs prior to departure.
• Passenger should carry a PHOTO IDENTITY CARD at the time of Check-In
• Tickets are Non Transferable and Non Re-routable.
• Ticket will be valid only till the date of travel prior to departure
• Carrying of alcohol and narcotics, smoking and chewing of tobacco and spitting inside the vessel are strictly prohibited
• Cruise reserves the right to cancel or change the sailing schedule for any official reason
• Any loss or damage to Cruise property by any passenger, the management retains the right to recover the losses so incurred from the passenger
• The passenger hereby warrants and declares he/she including any accompanying children and / or babies in arms does not suffer from any form of major illness or ailments. The Carrier shall not be responsible for any consequences of whatsoever nature resulting from pre-carriage illness/ailments that may manifest during the course of carriage. The passenger undertakes to indemnify and hold the carrier harmless from any and all such consequences
• Pets and Animals not allowed On Board the Ferry
• PSF (Passenger Service Fee) of Rs. 50 per person per ticket is applicable.

Check In Policy

• Check-in counter closes - 30 mins prior to departure.
• Boarding closes 15 Mins prior to departure.

Cancellation Policy

• Cancellation Charges Before 48Hrs of Departure - Rs100 + Taxes are applicable (Documentation Charges Per Ticket No.)
• Before 24Hrs of Departure - 50% + Taxes are applicable,
• WITHIN 24 Hrs. of Departure - No Refund.

Baggage Policy

• Free Baggage Allowance 25Kg as Registered Baggage.
• No Limit on Hand Baggage

Kids Policy

Infant (below 2 years of age) will be charged Rs 0

Mostly Cruise don’t get cancelled during the months of monsoon until unless the sea is extremely rough. Under such rare circumstances the Directorate of Shipping Service will not permit any movement of cruise. Only during such weather cancellation charge of Rs 100 + Tax will be charged by the respective Cruise for cancellation.

All the above mentioned points are general conditions for every cruise. Each cruise defines its own terms & policy in terms of prices at any period - season or off season

Claims & Complaint:
Dekho Andaman has dedicated staffs to listen, lodge & work on your complaints.
You can contact at +91 7063950125 or send an email to book@dekhoandaman.com or dekhoandamantour@gmail.com.